Shipping policy
Shipping & Delivery
I carefully prepare and package each piece of jewelry to ensure it arrives safely and in perfect condition.
Processing Time
All orders are processed within 3-6 business days. During peak seasons, please allow an extra days for handling.
UK Shipping Options
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Standard Shipping: 2–4 business days
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Express Shipping: 1-3 business days
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International Shipping: 5–12 business days (varies by destination)
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package at any time.
Please note, International standard shipping does not include tracking, so if you would like to follow your parcel, please choose a tracked shipping option.
Delivery Address
Please ensure that your shipping address is complete and accurate. We are not responsible for delays caused by incorrect address information.
Customs & Duties (for international orders)
International shipments may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged, or if your package is lost in transit, please contact us immediately so we can assist you.
Special Requests
If you have any delivery instructions, such as “leave at the door” or “signature required” please add them in the order notes at checkout.